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NIGEL KNOX is pleased to offer free shipping within the continental U.S. (via USPS) on all orders, regardless of quantity.
In the event that you are not satisfied with your purchase, NIGEL KNOX will accept returns of unused, unworn and un-tried-on socks providing that they are in their original packaging. Clearance items are considered as final sales and cannot be returned.
Returns must be made within 15 days of delivery.
The customer is responsible for all return shipping charges, unless the reason for the return is due to an incorrect or defective item, in which case we will refund the postage cost.
Items returned for refund will be credited back to the same card used to make the original purchase. Refund times will depend upon your credit card company's policies.
Items returned for exchange will be credited to the original form of payment and a new order will then be placed for any replacement item(s) requested. Availability of a replacement item is not guaranteed and is subject to availability.
Gift recipients who return an item and do not want an exchange will be issued a Merchandise Credit.
To arrange for a return please contact us via Email at: firstname.lastname@example.org.
We recommend that you insure your package against any unpredictable damage or loss.